Member rights

Request account deletion.

You may request deletion of your 0.001% member account and associated learning-profile data. We must verify that the request comes from the account holder before making changes. Do not share your password, login codes or payment card numbers.

How to request it

  1. Use the account-deletion email link, preferably from the email associated with your member account. If the email link does not open, use the official contact page and mention 0.001% account deletion.
  2. Specify the member email address and state that you request deletion. Do not send documents until a secure verification method is provided.
  3. After ownership verification, account and eligible profile/progress records will be reviewed for deletion. Records required for legal, security, payment or accounting obligations may need to be retained.

Deletion status

This page starts a manual deletion request; it does not instantly delete an account, withdraw completed payments or erase required financial records. The member area contains a guarded self-service deletion flow for recently authenticated accounts with no order records, but it is available only after the dedicated account backend has been securely configured and live-tested. Until then, use the manual deletion request method above. Native-app requirements must be evaluated separately.

Signing out or clearing local demo data is not the same as deleting an account. For processing details read Privacy & Data Practices.